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Terno AI is an enterprise-grade conversational AI Data Scientist that turns plain English into actionable insights. It works by acting as a secure semantic layer that translates natural language questions into accurate SQL, automatically generating charts and dashboards without requiring manual coding.

No, you do not need to know SQL or Python to use Terno AI. The platform is specifically designed for non-technical business users, allowing anyone to simply type questions in plain English to instantly query data, generate reports, and visualize trends.

You can connect your database securely through the Terno AI dashboard by navigating to the 'Connections' tab. Simply select your database type and enter your read-only credentials to establish an instant connection.

Terno AI supports a wide variety of structured data sources. You can seamlessly connect major relational databases like PostgreSQL, MySQL, and Snowflake, as well as upload flat files such as Excel and CSV for instant analysis.

Yes, Terno AI offers self-hosted deployment options for maximum enterprise security. Customers can deploy the platform entirely within their own private cloud or AWS environment, ensuring proprietary data never leaves their infrastructure.

No, Terno AI will never modify or overwrite your existing data. It connects to your databases strictly using read-only access, ensuring that your underlying data remains completely safe and protected from accidental modifications.

Terno AI utilizes deterministic execution and a robust semantic layer to minimize hallucinations. If an incorrect query is generated, the system provides full transparency into the generated SQL, allowing technical teams to review, debug, and refine the semantic definitions.

Terno AI processes natural language queries in seconds. While the exact speed depends on your underlying database size, our proprietary AI-to-SQL translation layer is optimized for real-time, low-latency performance.

If your database connection fails, first verify that your read-only credentials are correct and that your firewall allows traffic from Terno AI's IP addresses. For self-hosted deployments, ensure your VPC networking and security groups are correctly configured.

Yes, your data is highly secure with Terno AI. The platform uses a unique 'SQLShield' architecture that only sends database schema metadata—never your actual raw data values—to Large Language Models, ensuring complete enterprise data privacy.

Absolutely not. Terno AI strictly enforces a zero-training policy on customer data. Your enterprise queries, schema, and results are completely isolated and are never used to train or fine-tune public AI models.

Terno AI integrates seamlessly with your existing identity providers and enforces strict Role-Based Access Control (RBAC). Administrators can define granular permissions at the table and column level, ensuring users only see the data they are authorized to access.

Yes, Terno AI is built with enterprise compliance at its core. Our architecture adheres to strict security protocols, supporting GDPR requirements and offering private deployment configurations that align with SOC2 compliance frameworks.

You can upgrade to an annual billing cycle directly from your Terno Admin dashboard. Navigate to Settings > Billing and select the 'Annual Plan' toggle to automatically apply your discounted yearly rate.

Yes, Terno AI offers tailored proof-of-concept (POC) trials for enterprise organizations. You can contact our sales team to request a personalized demo and set up a trial period using a sample of your own data.

No, Terno AI does not charge based on data volume or compute limits. Our pricing primarily scales based on the number of active user seats and your chosen deployment model (SaaS vs. Self-hosted), giving you predictable costs.

Yes, Terno AI offers a seamless embedding experience. Enterprises can integrate our conversational AI widget directly into internal portals or custom SaaS applications using our developer toolkit.

Yes, Terno AI provides a comprehensive REST API. Developers can utilize this API to programmatically manage connections, execute natural language queries, and integrate Terno's AI capabilities into existing automated workflows.

While Terno AI provides its own intuitive charting and dashboards, the structured SQL insights generated by Terno can easily be exported and integrated into your broader enterprise data ecosystem, including Tableau and PowerBI.

Terno AI is designed to query your central data warehouse. By using standard ETL tools to funnel your Salesforce, HubSpot, or ERP data into a connected warehouse like Snowflake or PostgreSQL, Terno AI can analyze all your cross-platform data securely from one place.